Windows hello fingerprint greyed out. The thing is that when they are set up, the Additional .

Windows hello fingerprint greyed out May 4, 2018 · Under Windows 10 1703, the fingerprint reader worked fine. How do I fix this? Jan 18, 2025 · Go to the Start Menu on the Taskbar. Dec 7, 2022 · Sign-in options greyed out. Oct 29, 2024 · Windows Hello is Microsoft’s flagship security feature, supporting biometric authentication through facial recognition or fingerprint scanning. Under Ways to sign in, you'll see three choices to sign in with Windows Hello: Select Facial Click on Fingerprint recognition (Windows Hello) and then click the Set up button. Windows Hello is a more personal way to sign in, using your face, fingerprint, or a PIN. I activated Convenience PIN sign-in, under Windows components i activated allow domain users to login with biometrics, and under Windows Hello for Business, i activated Use Biometrics and activate Windows Hello for Business. But as long as it's not configured it should be ok. What I did: 1) device manager > biometrics > (My fingerprint driver ) > power management tab > untick allow computer to turn off device. Apr 20, 2024 · Few users report The option to add a finger or remove the fingerprint are greyed out and not clickable. In taskbar search box (Cortana), type "fingerprint" as shown below: Click on Setup Fingerprint sign-in (system settings) The appropriate Settings page will be opened. Feb 3, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. For more information about Windows Hello biometrics, see: Sep 4, 2022 · The issue is that i am not able to use fingerprint in the laptop because it is connected with our domain account name. It works for awhile but then no longer recongizes my finger(s). What is Windows Hello? Windows Hello is an operating system feature designed to enhance security and user convenience. Even the option for fingerprint and PIN have been automatically removed from the sign in options. my thinkpad e480 was recently formatted and since then the fingerprint doesn't work moreover the Windows Hello isn't working. msc. Nov 5, 2023 · Thanks for responding. To enable the Fingerprint and facial recognition functions of windows hello on a domain joined windows 10 computer there are some settings that must be changed in group policy. Mar 31, 2023 · Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Many Windows 10 users have reported that the PIN and Fingerprint Sign-in options aren’t available as the buttons are disabled/greyed out. Dec 9, 2024 · Open the Services Panel and Stop the biometric service: Press the Win + R keys together to open a Run dialog box. Nothing of those work. In Windows 10, I would remove both setups and then re-enter them. Select [Windows Hello Fingerprint] ③, then select [Remove] ④, the fingerprint sign-in option will be removed. The thing is that when they are set up, the Additional Under the “Manage how you sign in to your device” section select the Windows Hello Fingerprint option. Mar 19, 2018 · I’m having some problems getting the Windows Hello Fingerprint feature set up on one of our laptops. Checked Device Manager: Scanned for hardware changes and enabled hidden devices. Well, worry not, because you’re not the only one to encounter this problem. "We couldn't find a camera compatible with Windows Hello Face. The "Remove" button in the "PIN (Windows Hello)" sign in option is greyed out, and cannot be used. The only way to make it working is configuring a new finger. Right-click on Windows key and select Device Manager. Feb 23, 2025 · Windows Hello offers a convenient and secure way to log into your device using biometric recognition, such as fingerprint or facial recognition, or a PIN. This is not a good situation. Threats include any threat of violence, or harm to another. Restart your device and check if the issue persists. I have never used any of the Windows Hello features on this PC. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. I had mine set to Enabled. 1. Set up Dynamic lock Jun 28, 2024 · This tutorial will show you how to remove the Windows Hello PIN sign-in option from your account in Windows 11. Mar 19, 2018 · In almost every other case both the fingerprint and PIN options under Windows Hello are greyed out and can be fixed by, at a minimum, setting the registry key “AllowDomainPINLogon” to 1. g. Now users want to use the fingerprint reader. Conclusion The grayed-out "Remove PIN" button in Windows 11 can be a frustrating issue that prevents users from changing or removing their PIN. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. Jun 27, 2022 · See: Windows Hello PIN Remove button greyed out. Dec 7, 2020 · How to Enable or Disable Windows Hello Biometrics in Windows 10 Windows Hello biometrics lets you sign in to your devices, apps, online services, and networks using your face, iris, or fingerprint. ? Just to confirm can you quote the fully version and build level of windows currently. What am I missing here Feb 10, 2025 · Using Windows Hello (Fingerprint, PIN) for faster authentication. […] May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. Nov 30, 2023 · I have been running Windows 11 on my Lenovo Yoga 15IRH Laptop. Regards. Mar 19, 2018 · It’s partially my issue. Jan 30, 2025 · Reset Windows Hello Settings: Unable to re-add fingerprint/face unlock as the options are grayed out. If I set up a local user, the PIN and fingerprint ‘survive’ a reboot. The following GPOs are set: Computer Configuration > Policies > Administrative Templates… Aug 17, 2019 · Right-click on Windows key and select Device Manager. The it works again for a while Go to Windows Settings -> Accounts -> Access Work or School. Most premium laptops come equipped with this technology; however, desktop users often have to invest in external hardware like USB fingerprint readers or IR-capable webcams. Aug 17, 2023 · That’s why Windows Hello sign-in options such as PIN, facial recognition, fingerprint recognition are nowadays considered more secure. Enabled Computer Configuration\\Administrative Templates Policy definitions: System, Logon, Enable Turn on convenience PIN sign-in Windows Components/Biometrics/ Allow the use of biometrics Windows Components/Biometrics/ Allow domain users to log on using biometrics Nov 6, 2024 · Additionally, this feature enhances the security of your computer; without Windows Hello, anyone could potentially access your PC. Jan 20, 2025 · I am stuck at log in because Windows Hello demands a PIN, and it won't let me quit the prompt, which means I cannot log in and reset my PIN. In case if fingerprint login is not working, then this article will help you to fix it. Download PC Repair Tool to fix Windows errors automatically Updated on May 26, 2024 Tags: Login , Troubleshoot I just reset my X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. If you can't proceed to next method. Click on “Accounts“. We use only Windows 10 21H2 clients and Windows Server 2019 domain controllers. Windows Hello PIN - used to configure the sign in with a PIN, instead of a password. Oct 17, 2022 · Computer Configuration > Administrative Templates > Windows Components > Windows Hello for Business > Use Windows Hello for Business. Nov 26, 2023 · This message does not only mean that you have Hello Face enabled. Note: The user's domain password will be cached in the system vault when using this feature. Go to set up again, like they were never set up. Errors *Some settings are hidden or managed by your organization. It can be a fingerprint or other Windows Hello option. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face . I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Nov 21, 2022 · 6. The Fingerprint reader / sensor is marked as available on Select systems only. Jan 10, 2024 · Are you having trouble accessing the PIN and Fingerprint sign-in options on your Windows 10 PC at work? Sometimes, these options can look gray and you can’t use them. If on your Windows 11 PC, the Windows Hello PIN Remove button is greyed out; first, you can try to disable the “only allow Windows Hello sign-in” option from Settings. I'm running an Feb 2, 2021 · So I tried the registry edits to no avail. Follow the on-screen instructions to scan your fingerprint multiple times from different angles until it's fully registered. . However, my fingerprint scanner has stopped working, and when I look at my login settings, it shows all login options are grayed out, so I can't even edit my PIN or fingerprint scan. ; The Accounts section open to Your Info. Aug 3, 2016 · cant use windows hello , fingerprint, pin on Lenovo 7460. I removed a driver under "biometrics" in device manager as instructed on one of the answers. Feb 14, 2025 · We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint hi, I cannot longer use fingerprint on my surface laptop go, i need Oct 31, 2024 · Locate and double-click Allow Windows Hello login only. Restart your PC and try to add a Windows Hello PIN again. Nov 8, 2023 · Press Windows key + R and type gpedit. How do I fix Windows Hello this fingerprint is currently unavailable? Nov 8, 2019 · Keywords: Sign-in Options, Windows Hello, Windows 10, Azure Active Directory, AAD, Fingerprint, Face Recognition, MDM, Intune, Microsoft Azure, Turn off Windows Hello, Turn Windows Hello, enable Windows Hello, disable Windows Hello This Guide will explain both how to enable and how to disable Windows Hello. To learn more, see Configure Windows Hello. I succesfuly remove Fingerprint, but for PIN the button "Remove" is greyed out. Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. My Fingerprint used to work on Boot, Reboot, Lock. Hope that helps, and rely on us for any further inquiries. You will have to temporarily remove them and disable the option "Require Windows Hello sign-in for Microsoft accounts" in order to Mar 19, 2018 · I’m having some problems getting the Windows Hello Fingerprint feature set up on one of our laptops. 6. Sep 1, 2016 · Hey guys, I have a Dell Latitude E7450 with Windows 10 Pro, joined to my domain. I can't pick PIN as a log in option at the account level. 1004. Neither my boss nor I know if any GPOs that could possibly be blocking this. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. the first step the setting up fingerprint or facial recognition is to set a pin number, but the pin number option is greyed out. The key setting is the "Work or School Account" with the colorful windows logo by it. Jul 10, 2020 · Fingerprint reader/Windows Hello unavailable I am using Windows 10 on a Dell laptop. I can't go to task Manager, I can't get windows prompt to work, I can't do anything at all. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. User Guide . It simply says the option is currently available, and upon expansion says something went wrong, try again later. May 7, 2019 · Is there any reason why Domain Joined Windows 10 Enterprises Windows Hello greyed out and users cannot set PIN. Another pc that did the same migration between domains is working well. Windows Hello is configured well and works with Face Recognition but unfortunately not with Fingerprint. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. If you remove Windows Hello option from your PC, the greyed out option will be enabled. Oct 28, 2020 · Windows Hello has automatically been disabled on my device and has been greyed out so I'm not even being able to turn it on. msc then hit enter Navigate to Policy then select Administrative Templates then Windows Components lastly Windows Hello for Business Choose Use Windows Hello for Business Select the disable option and hit Apply then click OK. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. I don't know why you designed Windows Hello like this. Method 6: If the methods listed did not work, please perform an in-place upgrade of your Windows 10. The 'Setup' button is greyed out and is not clickable. They are domain joined machines. Let us know the outcome. I’m sorry that you are experiencing this issue. 0. I have placed two fingers into the setup. Following the steps given in this article, you will fix the Windows Hello PIN remove button greyed out in Windows 11 issue. They are both capable machines. After some time I found that this choice did not suit me and I wanted to remove it. I get two messages: 1. Restart the computer: Close the Group Policy Editor and restart your computer. I go to Setting Set up another finger and click on Add a finger. even if only Nov 30, 2018 · I can't set up Windows Hello Fingerprint with my Microsoft Modern Keyboard with Fingerprint ID. It just sits there forever until I close it. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Aug 30, 2021 · Right-click on Windows key and select Device Manager. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. When I go to setup Windows Hello with FingerPrint option, the Setup button is greyed out, even already setup PIN I tried Disable then Enable Finger Print in Bios but no luck. I’ve The problem occurs when, for some reason, my fingerprint isn't recognized and, instead of 1Password demanding its password (long and complex), Windows Hello wants my Windows account login password (which is neither long nor complex). May 29, 2019 · So you want to set up fingerprint on your Windows 10 PC but the problem is your setup button is greyed out. com Nov 30, 2021 · The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. What can I do to remove this message? Kind regards, Mike Mar 28, 2019 · I managed to enable my Fingerprint settings via GPO and Registry entries and all worked fine as the option is no longer greyed out and I can finally configure my fingerprints! However. ArifAhmed2, I've been having a similar issue with my computer and the 1909 update, but I can't use my fingerprint. Skip to primary navigation; Find the Sign-in with an external camera or fingerprint reader option. The camera does not appear to turn on. Hybrid Prem Windows 11 Pro 21H2 DC 2012 r2 Want to use Windows Hello to use Biometric sign in so i. Mar 2, 2020 · Hi Elaine. While this method provides quick access, some users may prefer to disable the Windows Hello login PIN for various reasons – whether it’s for privacy, system customization, or troubleshooting. All the best. When I click on "Set up" under "Windows Hello Face" in the "Sign-in options" page in accounts setup, I see a blank white window with the window title "Windows Hello Setup" and nothing else. Mar 19, 2018 · HA! So it turns out that the reason that PIN was enabled but Fingerprint was not was because I was signed in as the domain’s Administrator account and Microsoft has some kind of built-in security rule that explicitly forbids that account from using the fingerprint reader. Jul 5, 2020 · Note that as I understand it, the fingerprint data doesn’t leave the client, so having a print stored on A doesn’t help on B. Now, click on Windows Hello PIN. I have Dec 9, 2024 · It seems like you're facing an issue with setting up Windows Hello facial recognition, where the setup option is greyed out and you're receiving the message about a camera not being compatible with Windows Hello Face. It does seem odd you don't have: For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device. There can be various reasons why Windows Hello Fingerprint Recognition Not Working such as driver issues, outdated operating systems, dirty sensors, or faulty hardware. Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" Sep 20, 2019 · Hello All. Oct 30, 2020 · All of the options are greyed out ( that includes windows hello face, windows hello fingerprint, security key and windows hello pin) - and up top in RED is the following: "Some of these setting are hidden or managed by your organization" I don't have or belong to an organization and neither does my laptop. In case that didn't work lets try using the Registry editor. If you are experiencing the reported problem on computers that have been set up for an organization (e. I am sure it isn't a driver issue as Windows Hello works fine on a newly created local account. Windows Hello Fingerprint - used to configure the sign in using a fingerprint, instead of a password. Fix Windows Hello PIN Remove Button Grayed Out in Windows 11/10 [Tutorial]Windows 11 requires you to create a PIN to access your account since it is easier t May 26, 2024 · Also Read: Windows Hello PIN Remove button greyed out in Windows 11/10. As soon as I signed in as another user it became enabled. If the above methods don't work, you can try in-place upgrade which will refresh your windows and won't delete your data, but it is still recommended to backup your Click on Fingerprint recognition (Windows Hello) and then click the Set up button. Try again later. The option to use the fingerprint reader or pin stays Mar 2, 2020 · Hi Elaine. I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. But not after hdd sleep. Toggle the button to turn Aug 5, 2021 · If the If you've been away, when should Windows require you to sign in again? setting is grayed out with a Windows hello is preventing some options from being shown message, it means it is not possible to change this setting while a facial recognition or fingerprint recognition Windows Hello sign-in option has been added for your account since Aug 25, 2023 · I can't even select the remove option as it is greyed out. Occasionally, you may find the “Remove PIN” button greyed out in Windows 10/11, preventing you from removing a Windows Hello PIN. When I go to Account - Windows Hello - Pin (Windows Hello) - Remove this sign in option, the remove button is greyed out. I FIXED IT. But don’t worry, there’s an easy way to fix this and make these features work again. We have already shared you the guide to set up Windows Hello fingerprint login in Windows 11. Go into Settings > Accounts > Sign in Options and remove Fingerprint and Facial May 5, 2023 · To remove PIN on Windows 11, open Settings > Accounts > Sign-in options, click “PIN (Windows Hello),” click “Remove,” confirm credentials, and click “OK. The option is greyed out. Apr 9, 2023 · I recently got a MI NOTEBOOK ULTRA with Windows 11 preloaded. Jun 22, 2022 · Hello, I am entirely unable to enable Windows Hello in our network. ”; To fix the remove PIN button grayed out on Windows 11, turn off the “For improved security, only allow Windows Hello sign-in for Microsoft account on this device” toggle switch on the “Sign-in options” page or the Dec 13, 2020 · 4. I found a number of settings to perform in the GPO: But still the button “set up” is grayed out… The driver is installed correctly. Click on the Sign-in options in the left sidebar. Repeat the removal with all Windows Hello related drivers and then reboot your PC. Dec 11, 2020 · Check if the Windows Hello option is now working. 0 I have the option to set another finger or to remove this sign in option (ofc greyed out) this may mean that my finger data is still there and the physical sensor was working perfectly untill i did local account switching. Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. You may need to reregister your Hello options if needed. Fingerprint and PIN are no longer greyed out. Went through and set up PIN and fingerprint. Here in this article, we have a few solutions help you get your Sep 2, 2024 · This is how you can fix the Windows Hello PIN button greyed out in Windows 11 issue. Enable "Turn on convenience PIN sign-in" using Group Policy. To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Jul 27, 2019 · If you disable or don't configure this policy setting, a domain user can't set up and use a convenience PIN. Pages Jul 24, 2024 · Read Next: Fix Windows Hello PIN Remove button greyed out. I'm also attaching a screenshot of the same. I have set up Fingerprint Recognition (Windows Hello), for multiple fingers, but Windows Hello it is still requiring pin. To assist you with your concern, we suggest you download and run the Windows account troubleshooter to isolate the issue. After installing Windows 10 Enterprise (whether via an in place upgrade or fresh install), the PIN and Fingerprint Sign-in options are unavailable as the buttons are disabled/greyed out. Click on the Get started button and confirm your account password when prompted. Back to Table of Contents . I also can't add any other Windows Hello logins. However, the statuses on my current account is still unavailable. When I first upgraded to 1804, the Windows Hello options for PIN and Fingerprint setup were grayed out. You can turn on/off the ability to store the prints, but not centralize them. Experience Windows Feature Experience Pack 1000. (the second option is greyed out) Click on Fingerprint recognition (Windows Hello) and then click the Set up button. Dec 13, 2017 · To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. I’m trying to set up the fingerprint reader for biometric sign-on, but when I go to that control panel setting, it tells me that “Some settings are managed by your organization”, and the option is greyed out (see image). I searched online for articles about the fingerprint scanner and finally found a blog someplace that explained the connection between Windows Hello and the fingerprint scanner. Jun 13, 2018 · I want to setup Windows Hello Facial Recognition sign-in on MS Surface Pro 4's & Surface Pro's. As you can see, the Set up button under Windows Hello Fingerprint login is greyed out: You need to Apr 20, 2022 · I recently bought a new windows computer and I upgraded to windows 11. " Underneath there is an exclamation mark with "something went wrong. 2. I typically use my fingerprint scanner to log into my laptop but I also have a pin I occasionally use. Here are the pertinent facts: The correct drivers are installed for the fingerprint reader because I was able to set… Dec 28, 2019 · Navigate to Policy > Administrative Templates > Windows Components > Windows Hello for Business Select Use Windows Hello for Business Select the disable option Click Apply Click OK . You'll need to set up a PIN as part Dec 21, 2021 · Note: If your system does not have a camera compatible with Windows Hello Face or does not have a Fingerprint Scanner compatible with Windows Hello Fingerprint this option is shown as currently unavailable. I can use Windows hello only if I'm logged in using local account. The Fingerprint "Set up" button is greyed out. Jan 3, 2024 · I have a Dell Inspiron 15 5000 and Windows 11. Reboot, they are all gone. Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and Oct 24, 2024 · Does the Dell PC have a camera and fingerprint reader but the settings are not available. Then click the Remove button and click it again to verify you want to remove the fingerprint data. However, it will not remove the Security Key sign-in method, because this registration lives in Azure AD, not on the device. See full list on windowsreport. Jun 11, 2020 · after a domain migration, the user can't modify the Windows Hello Settings. Don't touch the "Connected to whatever domain" setting. Here are a few things you can check and try to resolve this: Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Yesterday, the fingerprint reader on my laptop stopped working, forcing me to . After restart, try to set up the Windows Hello Fingerprint sign-in option again and see if the problem is fixed. Check if you have the options now. Jan 21, 2025 · Windows Hello is Microsoft’s biometric authentication system offering PIN, face, and fingerprint sign-in options. Oct 5, 2018 · windows hello functions are disabled by default on domain joined computers. Select Remove driver software and wait for the removal to be finished. Please let me know the result. 4] Check if Biometric Device is enabled in BIOS. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business. Step 1. ; Click on Accounts. I seem to have issues with my Fingerprint recongition (windows hello). Oct 8, 2024 · We have the following problem in Windows 10, although we are searching for a solution for Windows 11 too. You can use Windows Hello to sign in to your device from the lock screen and sign in to your account on the web. ; Open Settings. There is a message: "Some settings are managed by your organization" and the options are greyed out Before the migration everything was in order and functioning. May 16, 2019 · Hi, i have a Domain with Windows 10 Pro clients. I've tried to do a lot of searching on the internet but nothing has helped so far. If you are unable to find the “only allow Windows Hello sign-in,” then you can use this method. No GPO applied but default domain policy only (out of box no customization). Aug 5, 2016 · I have tested this on a Lenovo Yoga 260 laptop and a Lenovo M93P desktop (with attached external fingerprint reader). Ran Hardware and Devices Troubleshooter Windows Hello FingerPrint greyed out I just received my X pro i7 with 16gb of Ram, windows 10 pro 1803. Type services. Jul 30, 2023 · Method 2: Use the forgot PIN option. May 21, 2019 · Hello, I bought a fingerprint reader to use on my pc ( windows 10 Home 64bit) and I cant use it because the button is greyed out due to this message. Disconnect that. 22700. (see attached screenshot) I checked forums for solution without success. Method 2. Under the Select a sign-in option Oct 20, 2024 · Turn on or off Windows Hello ESS using Windows 11 using this guide. Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. In the Accounts, on the left side, click on Sign-in options. This article aims to comprehensively explore the reasons behind this issue and outline possible solutions for affected users. I can also change both after I added the new account to my currently account. Every time I start my computer it wants me to set up Windows Hello features like facial recognitions, fingerprint scan, and pin. Oct 18, 2018 · Hi, I want to allow computers in the domain to sign in using a fingerprint, These are computers with Windows 10 version 1803. Afterwards I created a new account, and am able to change Windows Hello Pin and Fingerprint, however not Face. We know about the "forgot my PIN" workaround, but we need to find an easy to reach solution for the end users. Windows Hello is a more personal, more secure way to get instant access to your Windows 11 devices using a PIN, facial recognition, or fingerprint. The Problem: Disabled Fingerprint Option Run Windows Hello troubleshooter Fingerprint recognition failures If your fingerprint didn’t scan properly, or if you’re using the wrong finger to sign in, you’ll get the error message Your fingerprint couldn't be recognized. the device manager as the biometric installed and and the control panel shows Hello, I have Windows 11 Pro 24H2 I like having Windows Hello set up (fingerprint and face recognition). Nov 3, 2023 · Remove fingerprint scanner. Apr 16, 2020 · Using Windows Hello. May 13, 2016 · To enable Fingerprint set up in Windows 10, follow these simple instructions. I hope the information provided is useful to you, if you have any additional questions please do not hesitate to Dec 23, 2023 · The above two commands together, will delete all Windows Hello for Business registrations that are local to the Windows 10 device, including Windows Hello Face, Windows Hello Fingerprint and Windows Hello PIN. I understand that is a subjective opinion. Fingerprint Recognition(Windows Hello)→Set up. Now, press Windows Key+I to open the Settings application. In windows 11 I do not see that option, only "remove this sign-in option". Feb 1, 2016 · As a new Windows 10 user, I had no idea what Windows Hello was, and I didn't realize that one had to activate Windows Hello to get the fingerprint scanner active. Dec 15, 2024 · Then I upgraded to Windows 11 version 10. If you’re also looking to setup fingerprint on your Windows 10 PC but the setup button is greyed out, please read on to know the solution. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. Dec 18, 2016 · I bought a USB fingerprint reader, and when I plugged it in, the driver installed correctly. 7. Set it to Enabled, then Apply and OK. There is nothing to worry about if you have been facing this issue after updating to Windows 11, as many people have reported facing it. In my case that key (and others in the same folder) are set to 1 thanks to the GPO and the PIN option is configurable, but for some reason the fingerprint button is still greyed Jul 7, 2016 · Over the past week, two readers have asked us to publish a solution to greyed out fingerprint setup button in Settings > Accounts > Sign in options section. What I mean by new install is I have a new to me laptop so I downloaded the ISO from microsoft, created a boot USB, wiped the hard drive and did a completely new installation of Windows 11 23H2. Once you’ve configured the settings, restart your PC for changes to take effect. Fingerprint, facial recognition and pin option greyed out after upgrade to Windows 10 version 1909 for EliteBook 8440w Harassment is any behavior intended to disturb or upset a person or group of people. This option is currently unavailable - click to learn more. I tried using gpedit. 22631 and the fingerprint sign in no longer works. Step 4: When you have corresponding hardware support you can select the option and set it up. Feb 12, 2023 · I am trying to setup PIN (Windows Hello). Apr 5, 2023 · Windows Hello PIN Remove button greyed out in Windows 11/10 || hello pin remove option not available Laptop This instructions in this video tutorial can be Aug 31, 2017 · Harassment is any behavior intended to disturb or upset a person or group of people. Oct 18, 2021 · Disable the “Only allow Windows Hello sign-in” option. Get the Welcome to Windows Hello window and click on Get Started. Locked the machine, all seemed okay. Click on Fingerprint recognition (Windows Hello) and then click the Set up button. Get a Windows Hello Setup window and it is blank and nothing happens. Nov 8, 2024 · By resetting Windows Hello and setting up a new PIN, you can potentially fix the issue of the grayed-out "Remove PIN" button in Windows 11 and regain control over your PIN settings. After setting up a Windows Hello PIN, you cannot remove it until this option is enabled. Trying to setup Fingerprint reader authentication via Windows Hello on domain-joined systems. The message is shown since it assumed you want to use Windows Hello to sign in every time. Dec 23, 2023 · The above two commands together, will delete all Windows Hello for Business registrations that are local to the Windows 10 device, including Windows Hello Face, Windows Hello Fingerprint and Windows Hello PIN. The option to add a finger or remove the fingerprint are greyed out and not clickable. Press Windows key + R key together from the keyboard. Set up the PIN again, locked, unlock with PIN, reboot, PIN is gone. Nov 4, 2021 · 2. Go into Settings > Accounts > Sign in Options and remove Fingerprint and Facial Aug 30, 2021 · Right-click on Windows key and select Device Manager. FACEPALM May 25, 2017 · Find your Windows Hello driver, right-click on it, and select Remove driver software… Restart your computer One the next startup, Windows 10 should automatically detect Windows Hello, and install the latest driver for it Once Windows 10 installs the driver again, try running Windows Hello to see if the issue is resolved. 5. Feb 14, 2022 · Have a brand new domain-joined Dell with Windows 10 21H2 and a USB fingerprint reader. Then click on "Sign-in Options". One common issue is the "Remove" button for the Windows Hello PIN being greyed out. Here are the pertinent facts: The correct drivers are installed for the fingerprint reader because I was able to set… Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". msc to change the privacy settings but this does not work. Dec 30, 2023 · It is a Nexigo Hellocam (highly rated on Amazon). Before going ahead with the same, make sure to add a user account password, then follow the below steps to configure and tackle the issue. In almost every other case both the fingerprint and PIN options under Windows Hello are greyed out and can be fixed by, at a minimum, setting the registry key “AllowDomainPINLogon” to 1. Dec 12, 2017 · Hello, It is possible that your admin account is corrupted hence, you are unable to set up the fingerprint feature. I just enrolled my device to intune and all of a sudden my fingerprint settings are greyed out once again! Jan 9, 2024 · in my Windows 11 I tried to used login with "Fingerprint recognition" and "PIN". However, on the settings page for Windows Hello, the "Set up" button is greyed out under "Fingerprint" and there is a red message at the top stating "Some settings are managed by your organization". I set the registry to allow domain May 4, 2024 · If Windows Hello is not available, you will see a message: Windows Hello Face. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. Download PC Repair Tool to fix Windows errors automatically Updated on July 24, 2024 Tags: Errors , Login Feb 17, 2022 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. I am able to set up Fingerprint reader after making some registry changes, I can create a PIN when setting up Fingerprint but cannot Change or Remove it as that option is greyed out under settings. Select Windows Biometric Service from the left-hand side column. Well that is gone now and still no facial recognition. When the computer is not joined to the domain, the option to setup fingerprint is enabled and not grayed out. When I click on them I am given a something went wrong message. But is greyed out if logged in on using a domain account. xurhls rbylqqkk mrzawbzi mlazjs ftwww ygbq jpbfdei ukiqz syp aoge kfuz qzg uwgto cqeuk nyzwp