Sandisk unlocker mac. I cannot get my external hard drive to work.

Sandisk unlocker mac Drive Unlock is the worst issue, even the entered password is displayed in white. Ended up getting a Seagate external drive and after fumbling around for a while got it to backup. The community for everything related to Apple's Mac computers 您的产品可以使用官方的加密软件Sandisk Security对硬盘加密，硬盘加密后，会生成一个unlocker的CD驱动器，点击CD驱动器后输入密码进行解锁，解锁后才可以查看到您的数据。 感谢您的Sandisk的支持，您有任何问题可以随时联系我们，我们的联系电话4008270629，也 https://kb. Need more help? Apple Article 108382: Update macOS on Mac. com/app/answersweb/detailweb/a_id/23347/~/how-to-install-sandisk-security-%28windows%29This is way to remove WD Unlocker and WD Security shows Unknown Security State: ff when trying to unlock a drive. Need more help? Answer ID 31795: How to Install and Use SanDisk Security It wont mount on mac and pc. SanDisk Security for Windows Third-Party Notices; SanDisk Security for macOS Third-Party Notices. Done. 9. 0 TB My Passport Ultra, with WD Drive Unlock 2. Fix WD Unlocker Quiting Unexpectedly on macOS 10. ) Hello, Based on the information you have provided, I believe the partition is corrupted. I’ve had it for about six months and it’s always been a little slow to recognize and show up. Find detailed answers to your support questions for your Western Digital, SanDisk, WD_BLACK, or WD storage product. Open Disk Utility by searching for it in Spotlight. Hey Everyone, I want to add up little bit contribution in downloading WD Unlocker. I have installed WD Security on computer A and password protected a drive. 7 are no I have a 3TB My Book which was encrypted with Drive Unlocker. Western Digital Technologies, Inc. inf” and “WD Drive When requested to unlock the disk, insert your password. I hope that most of you will be happy with this solution. is the seller of record and licensee in the Americas of I have an Old WD Passport 1 TB (NTFS Format) . Beyond Storage: Unleashing the Power of SanDisk Portable SSDs. #This Drive is not locked. Make sure that third party app is completely up to date Find software for your SanDisk portable SSD, internal SSD, SD & microSD memory cards, and much more. If you don’t know the password, you may try accessing its data on connecting with the same computer using previously when auto unlock is enabled, then remove the password to use it on Mac. I have a drive I cant unlock and trying to find out how to do it on a mac. 6 MacOS 12 Monterey is the latest iteration of Apple’s Mac operating system that was announced at WWDC in June and was officially released on October 25. Thanks in advance. External SSD SanDisk® SecureAccess™ software is a fast, simple way to store and protect critical and sensitive files on any SanDisk® USB flash drive. Need more help? Open SanDisk SanDisk Drive Unlocker (Virtual CD (VCD) can be used to unlock a drive when SanDisk Security Software is not installed. Hi, I have a 2tb My passport for PC which I was running on mac with no problem until today. I had this problem intermittently since I The first time I used this software and already got this problem. Hi all, I have an old portable WD Elements hard drive bought years ago and is encrypted by BitLocker on a Windows 10 PC. I My passport ultra dosnt show on my desk, I get the the wd unlocker with the disc symbol, I type my password, then nothing. the unlocker will run on both when you connect the drive. Try installing the latest version of SmartWare for Mac, then try to unlock it by going to Drive Settings. Recently, I bought a new MacBook Pro with Apple Silicon M4. My first attempt at backing up on Sonoma 14. Have you found a solution? soconnorny April 27, 2019, Same problem here, SanDisk Extreme SSD 2TB (Ex-FAT), plugged into macbook pro 15-inch mid-2012 running 10. 7 are no that is also correct, your password protected files can be opened only with the secure access software on a windows or mac computer darvis July 6, 2017, 3:48pm 3 I just installed SanDisk secureaccess manager on my imac for a thumbdrive, and it has seemed to caused all sorts of problems for my mav. Initially, on 10th of June 23, my security/unlocker wouldn’t recognise my password which was on auto, never had to insert it. Unlock Drive Without SanDisk Security Software (SanDisk Unlocker) Change Password; Remove Password; Answer ID 51165: Steps to Uninstall SanDisk Security Software on Windows Double-click Unlock the Secrets of Your Sandisk SSD on Mac: A Step-by-Step Guide. Update macOS . Ever since that day, every Time Machine backup has turned into a headache. I generally use it on MAC. Find detailed answers to your support questions for your SanDisk or WD_BLACK products. Home; Support; WD Unlocker Quits Unexpectedly on Apple macOS Fix WD Unlocker Quiting Unexpectedly on macOS 10. select disk # (# is the number of your SanDisk USB/SD card/SSD drive that you want to remove write protection from. The Sandisk Security app that comes with the drive is indeed very buggy, in my case, on macOS Ventura. Kaspersky Internet Security 2019 is installed. The WD SmartWare Icon appears on my desktop. , SanDisk Dashboard) to securely erase and reset the SSD. New SanDisk often includes software for tasks like data encryption, backup, or drive monitoring. I thus entered the WD disk password and ran a backup. Afterward, the PC no longer finds the drive. Keerti_01 August 24, 2021, 11:24am 2. Self Help Third-Party Data Recovery. Hi, When i plug in my Sandisk Extreme SSD I get this message The disk “name_here” can’t be unlocked. I have also attempted to find the answer on this forum, with no I tried doing what DaveJake suggests a couple of times and still no luck. Product Number - WDBACX0010BRD-00 Serial Number - WX21A5184516. 简体中文; Deutsch; 日本語; HGST Support; SanDisk Forums MY WD Elements 1 TB USB 2. My macbook self-upgraded to Monterey 12. The help in the WD Software says the unlock is compatible with Leopard, snow Leopard, Lion and Mountain Lion. Click UNLOCK. Learn how to remove WD Unlocker from an external USB drive. 4 (15608. Still have same issues. Search Our Support Knowledge Base. Need more help? Answer ID 21880: Steps to Safe Eject and Remove an External USB Drive on Windows or macOS ; Click Go on the menu bar. I can see the files, and look at the photos, however the drive is locked and so are all the individual photos. Download and install SanDisk Security. Adobe Analytics widget. When I tried to unlock the program repeatedly crashed, I am trying to reform the drive so I can use it with security , but it wont reformat with the disk utility or using the Terminal feature. Remove password WD My Passport on Mac. Top. I had it for a week and used it to store a copy of my Pictures dating from 15 years (files up 95% of the drive!) for quick access in Lightroom when Unlock SanDisk Write-Protected Device using CMD list disk. 2 Mavericks. I already try the WD securities and to the others test using another WD software it passed. is the seller of record and licensee in the Americas of SanDisk® products. Start by opening Finder and navigating to the Applications folder. First the icons turned dark gray and I couldn’t copy stuff ON it, only to my mac. After sometime the software automatically logged out, but the copying still not completed yet. In Disk Utility, you’ll see a list of all connected drives. WagnerDK August 2, 2012, 10:03am 1. WD Portable Drives. You might have to formatted your drive on the Mac as ExFat/FAT32 then recopy your data to the drive. I contacted SanDisk and I’m still waiting for a I installed a Extreme portable Pro V2 2T on my mac (Big Sur OS) and setup the Security Unlocker. Select Disable auto unlock for this computer (user: XYZ) Enter he In the event that I need to install these, do I need to install the Mac one at school and windows one at home? Share Add a Comment. The other issue is that the dr I just want to follow up on my previous post. Create Bootable USB Drive: Use a utility like Rufus or UNetbootin to create a bootable USB drive using the downloaded SanDisk Unlocker Removal Tool. As i could no longer organise the images/videos into sub Change Password is needed to Turn ON and OFF auto-lock. Extreme Portable SSD. All I guess I caused this problem by force ejecting my My Passport drive. I’ve been on the phone with Apple for hours and they can’t get past the Unlocker. I’d like to freely copy files to and from my PC and Mac computers while still having password protection (to access the external hard drive). I basically have to re-enter my password every time which prevents Time Machine to run after a scheduled restart of the computer. 15 Catalina and later by using an earlier 32-bit macOS system and WD Discovery Double-click SanDiskSecurity_Installer_for_Mac. Select Disable auto unlock for this computer (user: XYZ) Enter he There is no prompt or option to unlock it. External SSD for macOS. 1: 1347: April 28, 2021 Home ; Western Digital Technologies, Inc. Mac 181MB. Today I wanted to do another Time Machine back up and unlocked it using the password, and I clicked unlock drive. I am using macOS Catalina v 10. Another solution was to run some I backed my computer up using WD My Passport for MAC. I have scanned other areas of the forum and haven’t been able to find my specific problem where i am unable to even get to the stage of typing in my password on my passport. 日本語; HGST Support; SanDisk Forums WD Drive Unlock. SanDisk Security uses the set password to lock and unlock the drive. I own a My Book, which I bought a few years back. Is there a work r yusakhar , I’m sorry that you feel this way, I don’t understand why you spent half an hour looking into WD website for this information, I just went to the drive specification and in here it states:. lyndafay June 29, 2021, 10:33am Western Digital Technologies, Inc. 04 and deleted Windows XP. 3) The unlock routine within the passports icons on the sceen is greyed out and therefore prevents me from opening the files. Step 3: Select Your SSD. 4. 6 and 10. When prompted, plugin your Passport. After the update, the dandisk unlocker shows that the app is damaged, cannot be opened, and the only option is to eject. Good Morning, I am hoping someone can advise: I was transferring files onto my MyPassport HDD (after entering my password to access the contents of the HDD) and after a short while I noticed the images/videos would no longer display an image and rather just a generic file image (such as MAC Preview). as it’s possible to get into the SSD at least a roundabout way, I might just leave it at that. Follow the steps on the following link: http://wdc. I recently updated my Mac to 11. I have formatted the drive into Fat this and that back to Mac anything tried the lot. ’ So far so good. 35 Version (2015). I recently installed Unbuntu 11. developer of this app I lost the WD SmartWare CD and when i try to access the externel harddrive from my MAC it says “run unlock application to unlock drive” how do i do it without the disc? HGST Support; SanDisk Forums Lost WD SmartWare CD - how to unlock? WD External and Portable SSD. I have a SanDisk Extreme portable SSD that hd the SanDisk Drive Unlock app set up on it to lock it. I used to see my attached drive but I did some cleanup on the computer and now I only get the WD UNLOCKER icon. Try Disk Utility (Mac): Open Disk Utility, select your SanDisk card, and try reformatting it (be sure to back up any important data first). The drive unlock functionality works but I wasn’t able to remove the security using this app. Open Disk Utility: Launch Disk Utility by searching for it in Spotlight or by navigating to Applications > Utilities > Disk Utility. I have done this but I am still unable to connect/unlock my drive. Double-click SanDiskSecurity_Installer_for_Mac. I wait for 15 minutes, but can’t find the HD. Resolution View the Use of Third-Party Software or Websites disclaimer. 56: 128276: October 16, 2022 WD Unlocker won't open since updating OS to Big Sur. Removing Sandisk Unlocker from a Mac is very easy. You can format the drive, which will perform a secure erase (drive wipe) and data recovery will NOT be possible. Ho do I reformat this drive We'd also recommend confirming the firmware for the Sandisk is downloaded to help your Mac see it, if applicable. Here's those steps to try: * Check the power, port, After waiting 3-4 hours, I was able to take delivery of my MacMini M1, 8GB, 2020 with no service charge. The same password can be used again. I don’t have the Mac anymore to see if the files show up there. Open WD Security. Here’s a breakdown of common repair methods: 1. Hello, I have two computers (Mac), A and B. Now, let’s proceed with the step-by-step guide: 1. Click Install. Make sure the computer BIOS is up to date. The WD unlocker doesnt allow access. 6. is the I have a drive I cant unlock and trying to find out how to do it on a mac. I need help trying to bypass forgotten password for a MAC. Click Exit, locate and open the related WD Drive Unlock CD, and then run WD Drive Unlock o unlock the desired drive. ı was good with this hard disk until now but WD Drive Unlock doesnt work today. Enter the correct Current Download and install SanDisk Security. ; Find and click the SanDisk Security Uninstaller. 1. Ignore the old icon that it is automatically displayed when you connect your WD with the Mac. 11 . However, this will delete all data stored in it. Only the Unlocker shows up. I can’t access any of my files that I’ve got saved on it. Depending on the nature of the problem, there are different approaches to repairing your SanDisk SSD. After “encountered a RAID error” I now have no access anymore to it - WD unlocker only asks for the password but always tells me “wrong password”. It is working and I have to wait a lot and then it says ’ Unknown Security State: ff’. It says I must run the WD unlocker application from the CD. I have been using it without any troubles until recently, when my macbook got an update to MacOS Mojave. I see on the tag that the part number is 4064-705107-000. The drive unlocks after I enter in the password. At the initial screen when the Drive Unlock Software comes, the software is not opening. Then download the most recent version of the app and install it. Version: 2. The auto unlock setting on a password protected drive allows the drive to auto unlock for this computer and User: (drive_user). 2: 482: January 31, 2020 WD Drive Unlock. The buttons, the text all in white. Unfortunately, SanDisk Unlocker no longer works with Ventura 13. Please help if there is a way to Unlock and want to r Hi Experts, I have an issue with my HDD " My Passport ". I’m trying to open My Passbook (OSX 10. exe file, I get a message “The application has encountered an unexpe I cannot get my WD Passport Essential SE 1TB (WDBABM0010BBK-00) to work in a Microsoft Surfacebook2 with Windows10 Pro laptop. Firmware Updates: Hi there, I have been trying to open “My Passport” since yesterday, but I keep getting the following error: "You must run the WD Drive Unlock application from the WD Drive Unlock CD associated with the drive you want to unlock. But the HD can’t SanDisk Forums How can I remove WD Unlocker. After saving the files to a temporary drive on the MAC the instructor re-formatted the drive as FAT32 so that MACs could read it. I just need to unlock the drive first. When I try again, the WD Unlocker tells me the drive’s already unlocked. Basically the title. So I’m trying to open in a Widows computer, but I don’t have the option of de WD Smartware CD, this is the message that I get every time that I tip my password:. Hi, Please help, I am trying to access my MyPassport 1TB hard-drive, however everytime I use the WD Unlocker Drive, it says that I have unlocked the drive, however I cannot find it anywhere on my Macbook Pro Retina 15" 2014. 0 500 GB drive. 10. It is not possible. Manual Deletion: If SecureErase isn’t an option, connect the SSD to a computer and manually format it via Disk Management (Windows) or Disk Utility (Mac). I run MAC OS “El Capitan” 10. Maybe I’m just a noob and can’t figure My Passport 500 gig will not unlock after updating my macbook pro to OS Catalina. Time Machine suddenly had trouble creating new folders on the WD drive. kinda I read in the WD community Forum to update the WD Security application to the latest version. Best. 2. please open theWDDrive unlock cd Under settings look for the drive settings option. When I go to that, there is the “DriveUnlock. g. Is there a way to disable my drive password? I looked in WD Unlocker and Download either of these files and extract in desktop. Check the box. But when I use WD Drive Unlock, it doesnt open password page. I had some help with it in the past to run on mac, cant tell what it was but it was working ok in the past. Locate the files named something like SanDisk has not built in any back door or password reset methods. Need more help? Answer ID 21880: Steps to Safe Eject and Remove USB Flash and External Drives on Instead of remembering passwords or using fingerprints, your phone or computer becomes the key to unlock your drive. Then another disk’ icon will appear on your desktop, which is the one you need to click on to access your drive again. I called WD technical support and the guy was totally I’ve been using an external SSD from SanDisk to occasionally back up my MacBooks for about 2 years now. Find the “Sandisk Unlocker” application, right-click on it and select I have a similar problem. Home; Support; Install and Use WD Security and WD Drive Utilities Hello, I have WD My Passport Ultra 1 TB. When I connect my passport, the app opens automatically and I type my password, but when I press tab to get to the unlock button, it skips it. WD External Drives. The Sandisk Security application doesn’t recognize the drive now. Currently have Catalina 10. I thought that I’ve I tried to connect my WD MyPassport Studio. The drive it’s encrypted using its built-in capabilities, without WD Smartware installed on a Mac; to unlock the drive I manually run WD unlock from VCD. 7+ (Intel Based Mac only) Software Upgrade Steps Answer ID 49525: Instructions to Migrate from SanDisk SecureAccess to PrivateAccess; Answer ID 44747: SanDisk SecureAccess: Migrate from v2. I tried using WD Smartware but it doesn’t see the drive at all. Hello- I have a Passport Ultra 2TB and it’s connected via USB. What is this and what do I do to open my backup. Thanks, yes the WD Security for Mac did resolve the problem, uninstalling the software,and allowed me to make one further backup but I have a similar problem. " first of all, i installed this device on my mac pro which has no cd drive. Compatibility. A friend of mine had an old firmware updator, and this solved the issue. I’ve tried it on different Macs, restarted them, changed the cable, I’ve tried everything I know. SanDisk Firmware Update: Check if there's a firmware update available for your SanDisk SSD. 0 How to Partition Your SanDisk Extreme SSD on Mac. Try using a different USB-C cable to see if the issue persists. But, it didn’t. Need more help? Answer ID 21880: Steps to Safe Eject and Remove USB Flash and External Drives on Windows or macOS I’m trying to access my old drive, which I had accessed before on my iMac, but now when I try to access it I will get an initial warning saying that “You must run the WD Drive Unlock application from the WD Drive Unlock CD associate with the drive you want to unlock. Any suggestions? Thanks in sandisk unlocker is not working after Ventura update. HGST Support; SanDisk Forums Not showing up on desk Mac book pro. When I plug it in, the drive is not visible in Finder but I can hear it spin up and “WD Unlocker” mounts on Finder. Turn Off Auto-UnLock. PC can not see HFS partition. Hi. WD Unlocker. Cannot use Time Machine to do periodic backups because it says device is not available. When I try to open DriverUnlock I get this message: “The developer of this app needs to update it to work with this version of macOS. dmg. 4. The SysTools PST Password Remover Software is best from all the present tools because it is secure for your data and also can unlock thousands of PSt files in I recently upgraded to Windows 11 and now my SanDisk Extreme Portable SSD is not being recognized by my system. 15 Catalina and later by using an earlier 32-bit macOS system and WD I went to unlock it via Unlocker but the files do not show up. My WD “My Passport for Mac” 2TB disk has (see screen shots below) the “WD Virtual CD 0829 Media” and the “WD Unlocker” thingies which I wanted to get rid of as I had problems with these in the past. However now I want to just keep it connected as a readily available extension. 1: 451: March 21, 2019 Western Digital Technologies, Inc. 1: 351: January 14, 2020 Unlock Drive using Password with MAC. SanDisk Answer ID 48391: SanDisk Product Warranty Periods; Answer ID 10336: Steps to Get a SanDisk Warranty Replacement, Power Supply, or USB Cable . 2. They’re designed to enhance your workflow and boost your productivity. Hello emb, Try to check after re-configuring the Auto Unlock from WD Security. 11; Optimized auto-unlock functionality; Modified drive icon for certain devices; Mac OSX 10. My MAC died and I need to read some files from My Passport drive for MAC on my PC. The power light on the MyBook 3TB Studio (which has been working up until this morning) is on, but since a brief power outage this morning , the My Book icon doesn’t appear on my iMac MountainLion’s desktop even after I unlock the external drive with WD Unlocker. On a Mac OS Monterey 12. I created a folder in the software then I copied a bunch of files in it. Update macOS. 0 Hello! I was using my My Passport earlier today and it was working fine but now I’m trying to open it and it won’t work. Need more help? Answer ID 20465: WD Discovery Software User Guide, Download, and Instructions; Open WD Discvoery. I tried my several passwords and no luck. Double-click SanDisk Security Installer. Turn On Auto-UnLock. After uninstalling the app, reboot the Mac. 3. Formatted NTFS; Windows XP, Windows Vista, Windows 7; Mac OS®X Tiger, Leopard, Snow Leopard (requires reformatting) As you can see, Linux is not mentioned, Hi everyone, I have a 2017 MacBook Pro with the most recent Catalina OS. All of the data will be lost if the password is forgotten. While providing ample storage is their primary function, SanDisk Portable SSDs offer much more than just a place to store your files. However, Time Machine said that the My Passport drive was unavailable. Can anyone tell me how the Sandisk unlocker can be completely removed so that whenever I plug in the SSD, there’s no autoplay asking me what to do when the drive is plugged in? Sandisk shouldn’t force SSDs to work this way. But then I cannot see any Hi there, just got a new mac with Yosemite on it and noticed that I no longer have the option to auto-unlock my drive in WD Unlocker when the computer boots up. If you forgot the password then you naad to use a trusted Automated Tool to unlock the PST file without password. Contact the WD Unlocker and WD Security shows Unknown Security State: ff when trying to unlock a drive. I can unlock the drive, but am unable to unlock the photos - which Hi I got a new iMac and now I cannot remember my WD Unlocker password. However when I went to access my files the WD Unlock showed up my the CD didn’t appear. I’ve been reading all the forums and posts and haven’t really found a solution. It is just a HD work dam it 🙂 Tried apple chit chats WD Passport won't unlock after Mac OS update! External SSD for macOS. Hello. The reason I post this issue here is that I am hopping someone had a similar problem and was lucky enough to resolve it without erasing or formatting the drive. (The Find detailed answers to your support questions for your SanDisk or WD_BLACK products. Crucial simply gives you a drive you want without all Find detailed answers to your support questions for your SanDisk or WD_BLACK products. Then plug in the drive, use the unlocker then I can do a backup NOW. Unfortunately, the drive is not accessible when this external hard drive is connected to my Mac. For the future, when you set up Time Machine, it does have its own built-in encryption capabilities, which are able to be unlocked in the recovery partition. 0 version) drive that I’m using with my Mac (OS X Ver. It is very frustrating, because I have to move the cursor over the button. I plugged it in to my Macbook and it can recognise the WD Unlocker and Drive Unlock but if I try to unlock it it’s asking for me to update the DriveUnlock as it is not working with the current version of macOS On the other forums it says i need to download WD A SanDisk Security password protected drive does not auto unlock while connected to a computer. Then I can eject the drive and the WD Unlocker that appears on the Finder. app. When I plugin the drive into computer A again, WD Unlocker shows up on the Finder, I enter the password to unlock the drive and the drive shows up. is the seller of record and licensee in the Americas of For some BIZARRE reason “My Book Essential 1TB” HDD is locked and wont unlock. 0. WD Unlocker provides data access to a drive that has been locked with a password. 15 . Also, check permissions by right-clicking on the card icon on your desktop and selecting “Get Info. If the password feature is enabled and you forget the password there is no back door entry to unlock the drive. Then I added some files to the drive by dragging them in. It’s “locked” (encryped) using the WD software and I’m not able to unlock it. Then I copied another file to the same folder, automatically logged out again, I thought it I had my WD My Passport for Mac a couple of months and it seemed to work fine on Time Machine. As soon as the device unlocks, a popup screen with a photo of a vault appears and requests for the password again even though I’ve already entered it and unlocked the drive. Access to your private vault is protected by a personal password, and your files are automatically encrypted - so even if you share your SanDisk® USB flash drive or it becomes lost or stolen, access to your files are safe. copied some files to the drive. Hi there, I have previously used my passport for Mac to intermittently back up and have kept it locked/password. After the first files completed, I logged in and it was still there. Use Windows to unlock and remove the password. Manufacturers often release firmware updates to fix compatibility issues. 5. Need more help? Microsoft Article: Update Windows: FAQ; Apple Article: Update macOS on Mac Hi there, I am wondering if someone could help me. However, after updating to Catalina, I could still mount My Passport Drive, but it would not Follow the steps to uninstall SanDisk Security software on macOS. ” Ensure permissions allow read and write access. When I push it, I get into a folder. Reinstall USB Drivers: Go to Device Manager, uninstall the USB Root Hub and USB Host Controller drivers, and then restart your laptop to automatically reinstall them. From there, The MAC at school couldn’t read the files on the Passport. 15 Catalina and later by using an earlier 32-bit macOS system and WD Discovery SanDisk has not built in any back door or password reset methods. Then a whole bunch of other brand new problems Download SanDisk Unlocker Removal Tool: Visit the SanDisk website and download the latest version of the SanDisk Unlocker Removal Tool. I have the Passport Drive encrypted using the WD tools that came with it and it’s working fine, however, regardless of wether I select the “Enable Auto Unlock for user:” it never auto unlocks! I wouldn’t mind but I have set a 12 character extremely I haven’t needed to use my WD My Passport in a while, but because I am planning on buying a new mac I wanted to transfer everything onto My Passport to make it seamless. issue that just recently popped up for some users Bought this drive two years ago, it has "SanDisk Unlocker" software on it as a virtual CD drive that you "run" to unlock the drive. It looks like it is locked even though I don’t rememeber doing it. I cannot get my external hard drive to work. I used to use it on a Windows system, but two years ago I bought a macbook pro. So I tried to remove the partitions using CLI (unlocker and the main partition) using diskutil and even diskpart on Windows. Select and open Applications. I try to unlock it again and it says its already unlocked. is the seller of record and Formatting Your SanDisk SSD for Mac Step 1: Connect Your SSD. SanDisk Security uses the set SanDisk Forums Unlocker. 5 on my MAC. If these functionalities align with your needs, installing I have a 1TB WD My Passport external drive (had quite a long time!) - which I used to back up a great deal of photos When using my Mac, I can plug it in, and the drive is recognised. My Passport for Mac isn't Opening Although Unlocker does Unlock. Sort by: Best. Supposedly, that would disable the unlocker. Then I decided to password protect it. This software is specifically designed to create a secure vault for your files and allows you to set a password for accessing them. 0 drive locked. I’ve been mucking around for couple When I launch the Unlock. I’ve also checked I have my WDC My Book Studio 2TB which is connected through a firewire 800 cable to an iMac running Lion 10. To install the SanDisk SecureAccess software, follow these steps: Hello everyone, I need help with my WD passport, doesn’t open anymore in my MAC, because of the update. I can see the I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! Here’s a link to the WD security download for Mac: Software and Firmware Downloads | WD Support Install WD security and run the app. I clicked on the Unlock icon and this message appeared: **"You must run the WD Drive Unlock 2. I have looked on Finder and on Disk Utility. 1 (Big Sur) and I’m trying to connect my WD My Passport drive and getting this error: “You must run the WD Drive unlock application from the WD drive unlock CD associated with the I’ve just tried to access my newest external Passport drive purchased about 6 months ago and on trying to open the Unlocker software it won’t. Any help will be much appreciated. Repairing Your SanDisk SSD: A Step-by-Step Guide. Improved logic to mount WD Unlocker VCD for locked drives Version: 2. It shows up when I plug it in, I put my password into the WD Drive Unlock, but then nothing happens. MacBook, Mac OS X (10. I am Photographer and keep my hard drives stored quite well. A user suggested me the DataREcovery tool by Stellarinfo - but if I connect the WD mybook duo to my mac - nothing is detected as a drive if I Have you tried the drive on another computer to see if it allows you to unlock it from there? andreabiagi September 9, 2010, 9:33pm WD My Passport for mac 1TB password and recognition problem. custhelp. The ideal way of doing this should be to hit enter right after typing the When going to unlock my hard drive using the WD Unlocker, I am told “the drive is not locked. It is mainly used for backing up media files and import data. I used the Disk Utility “Erase” command for that but to no avail. I get to this point by clicking on WD Drive Unlock button that appears when I plug the device in. Now when I connect it to my Mac laptop I can see the WD Unlocker icon, I open this and get the DriveUnlock icon, I open this and get the WD SmartWare Unlock dialogue box in which I type my password. Connect a drive. Hi! I have a WD passport that won’t open! I recently updated my Mac to OS Catalina, and I think that is the reason why. I get error message: “DriveUnlock” needs to be updated. Now I have to unlock the external hard drive if i want to do anything and its a pain in the posterior. I’ve tried downloading the files from WD for Mac. Added support for new products; Fully compatible with OSX 10. It has WD Drive Unlock when I plugin, but when I click it, it shows " You must run the WD Drive Unlock application from the WD Drive Unlock CD associated with the drive you want to unlock. UI is awful on Mac. SanDisk Support cannot help with third-party software or hardware. Select Change Password. r/mac. Click exit, locate and open the related WD Drive unlock CD, and the run WD Drive Unlock to I have a 3. Cheers. Remove Extreme Pro SSD Unlocker on Mac HELP! Portable | Extreme | Extreme Pro SSD. The drive is an external USB 3. Connect your SanDisk SSD to your Mac using a USB cable. I’ve also tried Wine, a windows program opener, and still cannot open the unlocker. When i plug in my passport for Mac , the WD Unlocker pops up on my desktop. I’ve tried it on several of my Macs and the unlocker will pop up and I can go through that process but the My Book 2TB wishing to update firmware. Support macOS Sierra Version: 2. Hi, In an attempt to remove the WD firmware from my WD Passport Essential, I cannot unlock my drive. Update WD Security. 15. sandisk. “WD Unlocker” is a utility provided by Western Digital (WD) to allow users to access and recover data from a WD external hard drive that has been encrypted with hardware-based encryption. Search Our Support Knowledge Base Click UNLOCK. Formatting the drive should make it usable again. Update macOS It’s best to avoid adding additional layers of abstraction between your computer and hard disk, as you’ve discovered, the recovery partition is not able to load the unlocker utility. 3. Run the “WD Security” app that comes on the drive, remove the check mark on the Auto Unlock and place it back again. One solution that I read about is the enter the password wrong 5 times. Follow the steps to remove SanDisk Unlocker without a known password and with a known password. thanx for any info. Auto-unlock was never enabled. com/app/answers/detail/a_id/3741/ But there is no facility to open or unlock the PST file without password. Open comment sort options. The drive is not shown in Finder. The app is packed with features such as multi-drive and multi-user management, secure erase and self-formatting, and I am having trouble accessing my WD Ultra passport for MAC. When Answer ID 31795: How to Install and Use SanDisk Security Software; Answer ID 51422: SanDisk Security Password Protected Drive Auto Unlock Not Working; Computer System and BIOS Update Windows or macOS. I haven’t booted it up in a few months, maybe even up to a year, and when I just attempted to hook it up the Drive Unlocker isn’t popping anywhere. P/N: WDBACY5000ABK - 00 I had this drive for a good 14 years now and haven’t opened it for a while. Resolution WD Discovery Download and Install WD Discovery for macOS. 11. Now, How to Remove Sandisk Unlocker on Mac . I can only preform the “Unlocker”. johannn October 12, 2012, 10:14am 1. I am BRAND NEW to linux and I’m not sure what step to take next. Hi, it’s very annoying to have to click at least 2-3 times to get to my Sandisk folder. I have searched and read about solutions to remove the unlocker from the Western Digital Drive. I hate it, decided I wanted to remove it. Before I had updated to the Catalina, my WD My Passport Essential Drive could mount, unlock successfully (Driveunlock function worked), and I could access all my important documents. To unlock a different WD drive. However, after updating to Catalina, I could still mount My Passport Drive, but it would not The first step in password protecting your SanDisk Extreme Portable SSD on Mac is to install the SanDisk SecureAccess software. Here are some ways to leverage the power of your SanDisk Portable SSD: “you must run the wd drive unlock application from the wd drive unlock cd associated with the drive you want to unlock” click exit, locate and open the related wd drive unlock cd and then run wd drive unlock to unlock the desired drive. I know the password, I disabled the password when I first got it (just under a week ago) but when I turned my PC on a few hours ago it wasn’t showing up under “My Computer” and after swapping USB connections, restarting my PC, fiddling etc, it eventually was showing up as Improved logic to mount WD Unlocker VCD for locked drives Version: 2. It seems to try but the laptop fans start running hard as its clearly trying to process the command. It was working fine until today. Find product articles and support information. "A problem was detected with the disk that prevents it from being unlocked. Unlock tools are in the folders. The Seagate can work with either Windows or MAC, you have to format the thing for MAC. Not realizing it was a no-no, I plugged it into a Mac recently to backup some files there. It will then prompt you to enter your Passport password. However, I just re-installed the latest 3. It is crucial that I do not erase the data and re-set the password. How do I deactivate the password? I have WD Unlocker installed and can’t seem to find any settings etc letting me do this. ” If I clicked on “Open” in Computer, the folders '“Extras” and “Locale” and the files “autorun. Need more help? Answer ID 50696: How to Install and Use WD Find detailed answers to your support questions for your Western Digital, SanDisk, WD_BLACK, or WD storage product. Follow the steps to uninstall SanDisk Security software on macOS. 1: 518: Western Digital Technologies, Inc. Delete SanDisk Unlocker Files: After disabling encryption (if applicable), delete the files related to SanDisk Unlocker: Open the drive in File Explorer (Windows) or Finder (Mac). 1: 8937: August 24, 2021 Western Digital Technologies, Inc. The SSD is password protected and uses the SanDisk Unlocker/SanDisk Security software to allow me to enter my password. I then get the message ‘Your drive is now unlocked. When I want to use my Wd Passport Ultra, I always use password. WD External and Portable SSD. Mac formatted the drive as HFS. DO NOT USE TimeMachineBackup to backup your data. I tried one of my older passport drives and that was telling me I need a separate CD in combo but it never had a CD Hi mackenziesimons, It seems that My Passport drive is protected with WD Security and can be unlocked using a password. It still has the lock . Check the box Enable auto unlock for this computer (user: XYZ) Click Update Security Settings. 5) and am unable to Unlock it. Can somebody Hi, my passport ultra can be opened using the unlocker, but when I input the password, it show the drive is unlock. Doppelklicken Sie auf das Symbol SanDisk Unlocker VCD und doppelklicken Sie auf die Anwendung SanDisk Drive Unlock auf dem angezeigten Bildschirm, um den Bildschirm des SanDisk Drive Unlock Utility anzuzeigen. The issue: if I have the drive connected during the boot the VCD doesn’t come up and I have to My problem is that my WD mybook duo was set to be a RAID1 with password. To unlock a different drive, please open the WD smartware CD associated with the desired drive, and then run the unlock application to unlock the drive. Also used WD Drive Utilities to try and find a solution. If your SSD is an internal drive, it will already be connected. Ejected firmware so so Still Drive is locked, maybe just drop the drive into another closure as I suspect WD over lord interfering here. Select Your SanDisk Extreme SSD: In the left-hand sidebar of Disk Utility, select your SanDisk Extreme SSD from the list of available SecureErase Tool: Use the manufacturer’s utility (e. I’m only concerned about recovering my PC backups, less so about the Mac files. 7. Read the EULA (End User License Agreement). It worked. I know I’ve changed a ton of software/settings on my computer, so I don’t know if this is a software issue, or a hardware Hi all, I’ve been using a My Passport drive to backup PC files. But now it’s not showing up at all. Click Open. 8) Posted on Sep 23, 2013 2:00 PM Me too (78) Me too Me too (78) Me too Reply. If the password feature is enabled 简体中文; Deutsch; 日本語; HGST Support; SanDisk Forums Remove Extreme Pro SSD Unlocker on Mac HELP! Portable SSD. 1 and still can’t get my Passport to backup. Third party software can be used Mac OS® X 10. Step 2: Open Disk Utility. Took all the files off the drive and went to format it, ran into a myriad of issues. Currently on M2 Air 13in. Safe Eject and remove all USB drives. Free software for your digital storage needs. Hi, This is my first post here. Question marked as Top-ranking reply User profile for user: Kappy Kappy User level: Level 10 361,885 I bought a 2TB My Passport external drive a short time ago and used it for some Time Machine backups. I also tried using software for recovery data, I can found the data. I’ve tried different USB ports and cables, but it still doesn’t show up in File Explorer. app” program. Check the SanDisk SSD on another Mac: Try connecting the SanDisk SSD to another Mac to see if it is recognized. External Drives for Mac. If My Mac were to have an issue, and I keep my backup files on WD Unlocker encrypted WD My Passport, will I be able to unlock it in macOS Recovery or will I have to decrypt it on a separate computer? WagnerDK wrote: Problem solved. Click Exit, locate and open the related WD Drive Unlock Cd , and then run WD Drive Unlock to unlock the Hi All, I’m using a WD Passport Air 1TB on a Macbook Pro Retina (only 2 weeks old) with OSX 10. ” Hi everyone, I have a 2017 MacBook Pro with the most recent Catalina OS. If Windows, it is 465MB. I can’t even see any files on my Passport on my new Dell. Any way to do this? The PC recognizes that the drive is there, asks to unlock, and says it is unlocked when I provide the password but the drive does not show up then in File Explorer. Added support for new products. Apparently, there was no firmware on the disk since the process of deleting the firmware wasn’t all complete. 5). 1: Western Digital Technologies, Inc. The unlocker icon also changed from a blue key to some icon of Text editor or something I have a 3GB WD My Book Essential (USB 3. External SSD for macOS Western Digital Technologies, Inc. When i click into that i have the WD Drive Unlock icon. Check the cable: Ensure that the USB-C cable you are using is compatible with your MacBook Air M2 and the SanDisk SSD. Copy everything in to your drive. Follow the steps to remove Unlocker without a known password and with a Hello, I own a WD My Passport Ultra 1TB. chrisc2 April 14, 2022, 10:13am 1. I haven’t been able to open my WD Smartware ever since, which is what I used to unlock my I have just upgraded my Mac to Mac OS Catalina Version 13. I have lots of data on the drive and don’t want to lose it. bhzk enefi snkuham tnsfhf ofwtsyj rzcl ieb sbbw pjsmm pulvgwr